VORILOVE

SUPPORT CENTER

Terms of Service

Effective Date: April 2026

Welcome to Vorilove Support Center ("Vorilove", "we", "us", or "our"). These Terms of Service govern your access to and use of vorilove.top and the after-sales support services offered for our partner brands, including Zuurager, Saitong, Zatsaog, and Motaletoy.

1. Acceptance of Terms

By accessing our support portal or submitting a ticket, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

2. Support Services

Our portal provides centralized customer care, warranty claims, and after-sales support for our partner brands. We maintain a policy of absolute discretion and data privacy for all our customers.

3. SMS & Mobile Messaging Policy

By submitting a support ticket and providing your phone number, you provide your express written consent to receive SMS/text messages regarding your support request from Vorilove Support Center and our partner brands (Zuurager, Saitong, Zatsaog, and Motaletoy).

Frequency: Message frequency varies based on your support ticket status.
Rates: Message and data rates may apply depending on your mobile carrier plans.
Opt-Out: You can opt-out at any time by replying STOP to any message you receive from us. After you send "STOP", we will send you one last message to confirm that you have been unsubscribed.
Help: For more information or assistance, reply HELP to our messages or contact us via our website.

4. User Privacy

Your privacy is our highest priority. All data collected through our support forms is used solely for the purpose of processing your warranty claims and support requests. For details on how we handle your information, please review our Privacy Policy.

5. Prohibited Conduct

Users are prohibited from using the site or our messaging services for any unlawful purpose, including the transmission of harassing, defamatory, or obscene content. We reserve the right to terminate support access for any violation of these standards.

6. Limitation of Liability

Vorilove Support Center shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our support portal. All services are provided strictly to assist with product warranties and after-sales inquiries.

7. Contact Us

If you have any questions regarding these Terms of Service, please contact us through the official Vorilove Support portal at vorilove.top.